Terms of service

By consenting to Iorio Beauty Supply’s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list.

Message frequency varies. Consent is not a condition of purchase. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at customerservice@ioriobeautysupply.com or 724-658-5643 for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions.

You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
Your right to privacy is important to us. You can see our Privacy Policy here to determine how we collect and use your personal information.

 

Returned ACH Payments
If an ACH payment is returned or rejected for any reason (including but not limited to insufficient funds, closed accounts, or incorrect banking information), a returned payment fee of $12.00 will be assessed. This fee covers bank and administrative costs and must be paid before future orders are released or processed. Repeated returned payments may result in ACH privileges being revoked.

 

Credit Card Convenience Fee
Payments made by credit card may be subject to a convenience fee of up to 4% to offset processing costs. Due to accounting system limitations, this fee may not be separately itemized on invoices or order confirmations but will be reflected on the credit card receipt and final transaction amount.

Submission of a credit card payment constitutes authorization of this fee and acceptance of the total charged amount. Disputes of disclosed convenience fees are not grounds for payment reversal.

 

Order Authorization, Final Charges & Re-Approval
Orders placed through our website are submitted for processing but are not finalized or charged immediately. All orders are reviewed by our warehouse and accounting team prior to fulfillment.

If a customer selects credit card payment at checkout, the card may be authorized but will not be charged a higher amount than the checkout total without the customer’s express approval.

If order adjustments result in an increase to the total amount (including but not limited to shipping, freight, backorders, substitutions, case-pack requirements, or fees), the customer will be contacted for approval prior to charging the updated amount.

Orders requiring additional payment approval will not ship until approval is received, and delays in approval may result in shipment delays, inventory changes, or backorders.

Customers who select “payment method on file” authorize Iorio Beauty Supply, Inc. to charge the final adjusted invoice amount at the time of fulfillment, which may differ from the original checkout total.

Iorio Beauty Supply, Inc. is not responsible for fulfillment delays caused by pending payment authorization or unapproved order adjustments.